Parents support services

We understand that problems beyond the classroom affect a child’s ability to be in school and ready to learn. Working with the family around a child is the most effective way to make tangible, sustainable, positive change.

We listen to understand the full picture, and then work with families to get a personalised plan in place. The plan might include:
Helping to improve family relationships and enhance parenting skills
Attending classes or groups
Helping parents/carers work more closely with other staff at school including their children’s teachers
Actively engaging the family to access other useful services
Providing support to the children in school

Our support is not time-limited

Every family is different. Therefore, support lasts for as long as the family needs it. We work with parents/carers to equip them with the information and skills required to ensure their children are in school, ready to learn, with the whole family back on track.

How we help families with complex needs
Our person-centred model is based on our expertise in engaging families. We know that in order to transform the lives of vulnerable families, we need to understand the root causes of their concerns. We provide joined-up support alongside community services and agencies so that families get the specialised support they need. We don’t just signpost families to other services, but actively support them to engage and make the most of every referral.

School-Home Support Practitioners: a reliable source of support

We work on the frontline with vulnerable families.

We base them in schools and communities around the UK. They develop a family’s resilience and use resourcefulness, persistence and tenacity to build trust with even the hardest of families to engage. Practitioners are often the one consistent, reliable source of support for families who have dealt with multiple professionals with varying success. The trust we build with families who are initially hostile to school and authority figures is a testament to the positive, lasting differences we make in the lives of those we support.

Summer support
The summer holidays can be extremely stressful, so we continue to support families even during the long school breaks.

Transition support
Our innovative Ready for School programme works with families to make sure that they are fully prepared for their children to start at school.

‘Troubled Families’ government programme
Working in communities, practitioners work with families to solve a range of complex issues, from health issues to school attendance and anti-social behaviour.

This varied and valuable support for families is made possible when a child’s school opts for the School-Home Support Practitioner service.